Job Description:
- Customer facing technical role - Significant portion of the work will be inside clean rooms of customer semiconductor fabs.
- Analyze customer issue from technical perspective, prepare Statement of Work, develop complex DoE (Design of Experiments), run demo of KLA tools, prepare demo reports, and present to customer.
- Execute detailed characterization of field test plans of KLA tools
- Perform routine problem diagnosis and problem resolution for characterization, demos, or field projects or post-sales support
- Participate on conference calls with KLA engineers to help evaluate and resolve tool issues.
- Technical publication: Publish BKM (Best Known Methods), White Papers, Peer Reviewed Papers on technical issues
- Provide support during H2H, PLC, alpha characterization, beta testing, and gap analysis.
- Contribute to test plan development.
- Respond to customer requests and perform routine to moderately complex problem diagnosis and problem resolution.
- Develop training modules and conduct training for new engineers.
- Travel: Traveling to customer sites is required:
- Domestic travel based on assignment is required.
- International travel to Headquarters at Milpitas, California, USA for training or meeting with division engineers as needed
Required Qualifications:
- Ph.D. or Master's degree (Science or Engineering) or BS (Science or Engineering) with 1-3 years' experience.
- Preferred Fields: Science (Chemistry/Physics), Engineering(Chemical/Mechanical/Electrical/Electrical/MaterialScience)
- Business level language skill of Japanese and English is must.
- Understands engineering principles and techniques related to semiconductorfabrication. Workingknowledge of major system components and their interactions. Possesses generalist knowledge of technical areas covered by the department.
- Good working knowledge of testing techniques and statistical data analysis
- Ability to diagnose and resolve basic customer issues.
- Strong technical communication skills especially technical documentation
Preferred Qualifications:
- Previous experience in Semiconductor Fabrication especially in process side.
- Previous experience in customer facing roles
Minimum Qualifications
Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years