Microsoft Cloud Solution Architect - Digital & App Innovation 

United Kingdom, England, London 

334965785

As part of the UK Customer Success Unit you will have the opportunity to empower the largest Enterprise customers in the UK to take advantage of the Azure platform.

Required/Minimum Qualifications (RQs/MQs)

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business,
• AND/ORrelated field experience in cloud/AI, Cloud Native technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting or related field

Professional Experience –Proven success in technology sector with either technical sales, projects, architecture, design, implementation, and/or delivery support.

Relationship Building -Proven track record of building deep technical relationships with people, experience in managing various stakeholder relationships to get consensus on solution/projects.

Technical – in the fields below

• App Innovation/Developer: Experience with cloud native technologies (Azure or other), application development and platform engineering expertise
• Plusfoundational knowledge ofWell Architected Framework/Cloud Adoption Framework (WAF/CAF), Enterprise-scale technical experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management

Experience in Cloud Infrastructure, plus one or more of the following highly desirable:

• In-depth experience of .NET, Python, Java and/or other programming languages
• Good working knowledge of Kubernetes
• Thought leadership experience – sharing best practice via blogs, community events etc

Customer Centricity​

• Customer Satisfaction - Drive positive Customer Satisfaction & become a trusted advisor.​
• Customer/Partner Insights - Provide feedback & insights from customers/partners.​​

Business Impact​

• Consumption (Cloud & Support) growth - Develop opportunities to drive Customer Success business results & help Customers get value from their Microsoft investments.​
• Resolution of Customer Blockers - Identify resolutions to Customer blockers by leveraging SA subject matter expertise. Deliver according to MS best practices & using repeatable IP. ​

​Technical Leadership ​

• Trusted Advisor - guide customer journeys to our Cloud & ready them to innovate with AI, providing thought leadership by constructively challenging customer thinking, applying knowledge of their situation, Azure subject matter expertise (focused on AI, Data Platform or App Innovation – Cloud Native development), industry/market insights and through delivery of WW Microsoft best practices, and repeatable scalable IP/assets.

• Accelerate customer outcomes - Share expertise, contribute to IP creation & re-use to accelerate customer outcomes. ​

Successful Cloud Solution Architects achieve results by:​​

1. Customer Obsession, matching customer needs with appropriate Microsoft resources and repeatable IP, e.g., by giving the customer confidence that we can help them achieve their desired business outcomes, including readying them for AI, using Value Based Delivery.​
2. ​Understanding the critical levers that impact achievement of targets/ business objectives and planning/ forecasting ahead to overcome any associated constraints or risks ie. lead times for customer resources.​
3. ​Continuously building their capabilities to meet MS/Customer priorities and personal career development needs, e.g., by proactively leveraging career stage guidance and taking ownership for planning technical skilling & personal development and activities.​
4. Actively contribute to the success of others by engaging with your local & global communities, coaching and mentoring others and contributing to team success through IP sharing.