Amazon Support Engineer L5 AWS Marketplace 

Luxembourg, Luxembourg 

333277894

Key job responsibilities
You will build collaborative relationships with sellers, software engineers, technical program managers, and product managers to support new feature launches, projects, and events like re:Invent. Using data analytics, you will create compelling and actionable insights to improve our operations and service quality for our customers.
Mentorship & Career Growth
On-Call Responsibility

- Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent work experience
- 4+ years of experience in a technical, hands-on, customer-facing role (such as Support Engineer, Technical Account Manager, or Network Systems Administrator)
- Experience with Linux or Windows system administration
- Experience with networking, virtualization, and cloud computing concepts

- Experience analysing complex data, identifying problems, and implementing solutions
- Working knowledge of AWS services and technologies (including EC2, S3, Lambda, Docker)
- Demonstrated time-management skills with ability to prioritise and make decisions in a fast-paced, data-driven environment
- Strong written and verbal communication skills, with ability to explain complex concepts to technical and non-technical audiences
- Working knowledge of shell, bash, or Python scripting
- One or more cloud certifications (AWS or Linux)