Microsoft SENIOR DESIGN RESEARCHER 

India, Telangana, Hyderabad 

332788559

Required Qualifications:

• Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 4+ years User Experience Research experience
  • OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 3+ years User Experience Research experience
  • OR Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ year(s) User Experience Research experience
  • OR equivalent experience.
• Expertise in qualitative and quantitative research methodologies, with practical knowledge of tools like UserTesting.com, dscout, UserZoom, Qualtrics, R, or SPSS.
• Proven ability to synthesize insights into actionable recommendations and communicate them effectively to diverse audiences.

Preferred Qualifications:

• Solid project management skills, capable of handling multiple priorities simultaneously.
• Commitment to inclusivity and diversity in research and product design.
• Experience with enterprise systems.
• Skill in distilling complex user data into compelling narratives through creative frameworks and storytelling.
• A proactive approach to identifying opportunities, planning research, and driving product improvements.
• Familiarity with managing research in multi-platform environments (Windows, Mac, iOS, Android, web, mobile).

• Strategic Research Planning : Partner with cross-functional teams to develop research strategies, including generative and evaluative studies, to guide product decisions and priorities.
• Execute Diverse Methodologies : Conduct qualitative and quantitative research, such as usability testing, interviews, surveys, heuristic evaluations, journey mapping, and data analysis, to deliver deep customer insights.
• Actionable Insights : Translate findings into compelling recommendations through clear, concise, and engaging communication tailored to stakeholders at all levels.
• Drive Impact : Influence product development by addressing customer pain points, identifying opportunities, and aligning experiences across platforms and devices.
• Complex Systems Analysis : Understand and articulate how interconnected systems impact user experience, guiding near- and long-term product investments.
• Collaborative Innovation : Work across organizational boundaries, ensuring research insights shape product design and align with Microsoft’s broader ecosystem.
• Mentorship and Advocacy : Coach junior researchers and evangelize UX research best practices, fostering a culture of data-driven decision-making.