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Google Top Customer Solutions Engineer Databases Storage Google Cloud Singapore 332774023
Today
This role requires you to work in a shift pattern or non-standard work hours as required. This may include weekend work.
Minimum qualifications:
- Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience.
- 3 years of experience in troubleshooting and advocating for customer's needs, managing technical issues, or software development.
- Experience in creating content for technical audiences (e.g., developer documentation, industry white papers, Computer Science course material, or IT administration playbooks).
- Experience in writing, reading, and debugging code in one of the following: Java, C, C++, Python, or Go.
- Experience in working with distributed systems, including common solutions or design patterns.
- Experience with web technologies (e.g., HTTP, HTML, DNS, TCP, etc.).
Preferred qualifications:
- Experience with web or mobile app development, troubleshooting database issues, schema design, and SQL query profiling.
- Experience in crisis response or escalation management across multiple teams, with ability to influence momentum of incident response for customer issues.
- Experience in developing developer tools (e.g., automation, testing, debugging).
- Experience working with public cloud services and infrastructure (e.g., Google Cloud Platform).
- Experience with SQL/NoSQL database administration, Google App Engine, open source software communities, cloud networking solutions, or distributed computing technology.
- Experience as a system/network administrator working with Linux/Unix systems, from kernel to shell, file systems, and client-server protocols.
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