Microsoft Senior Technical Program Management 

India, Telangana, Hyderabad 

332443086

The ideal candidate for this role should have 7+ years of experience driving operational excellence for a service-based product. You have excellent project management skills yet can think big, and be hands on to lead end to end process execution. You will cultivate collaborative relationships with our support delivery managers and other stakeholders to meet shared goals. You are comfortable in the details and will roll up your sleeves to help make our ACEs successful in providing world class support to Azure’s largest customers experience at a cloud provider is a plus.

Required/Minimum Qualifications
• Bachelor’s Degree and 7+ years experience in product/service/project/program management or software development
o OR equivalent experience.
• Background in driving operational excellence for a service
• Have strong data and analytical skills set
• Excellent communication, presentation, and project management skills with the with the ability to articulate progress, status to leadership and as well as across the org diverse stakeholders
• Proven combination of demonstrated business acumen, deep technical knowledge, and excellent communication and storytelling skills that have allowed you to solve difficult problems and drive clarity for stakeholders in ambiguous settings.
• Proven experience working with senior leadership and providing updates on customer

Additional or Preferred Qualifications
• Bachelor's Degree AND 10+ years experience in product/service/project/program management or software development
o OR equivalent experience
• Proficient in using Agile tools and methodologies and solid product management mindset and 3+ years experience working with Azure or other cloud platforms and services.
• Track record of establishing goals and exceeding them, including taking responsibility and holding others accountable for actions, decisions, and goals.
• Passion and experience in solving complex and ambiguous problems.
• Familiarity in the Technical Support industry and Technical Support-related KPIs.

Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.