Cisco Security Consulting Engineer 

Brazil, Rio de Janeiro 

33105098

As a Network Security Engineer in the CX Security LATAM team, you will take on a pivotal role in delivering authoritative technical support and consulting services focused on Cisco’s security solutions. This position offers a unique opportunity to address complex technical challenges, lead customers through critical deployments, and chip in to the development of standard methodologies and innovative approaches to security, ensuring the success and resilience of their operations.

• Provide sophisticated technical support for Cisco security solutions such as Identity Services Engine (ISE), Stealthwatch, ASA/Firepower, VPN, AAA, Cisco Secure Email, Umbrella, DUO, and other security-related technologies.
• Collaborate directly with customers to solve and resolve sophisticated technical issues, both on-site and remotely.
• Conduct root cause analysis and develop action plans to prevent future incidents.
• Participate in high-priority account support, acting as a trusted technical advisor on sophisticated security deployments.
• Chip in to the development and sharing of standard processes, as well as mentoring within the team and with customers.
• Ensure Cisco security solutions align with customers' business and technical requirements to enhance value and success.

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
• At least 5 years of hands-on experience with Cisco security solutions.
• CCNP Security certification.
• Fluency in English.
• Availability to work on-site at the client’s location.

• CCIE Security certification.
• Fluency in Spanish.
• Working knowledge of software programmability, automation, orchestration, and/or virtualization, with strong Python scripting experience.
• Ability to solve problems with innovative ideas and take full ownership of engagement with clients and partners.
• Good communication and leadership skills.