Bachelor's degree or equivalent practical experience.
Experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
Experience with performing component-level repairs on IT equipment.
Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
Preferred qualifications:
Experience working within a data center or network operation center environment.
Experience working extensively on data center server and networking hardware, with a solid understanding of the infrastructure at a high level.
Advanced Networking knowledge, including topology and protocol understanding.
Ability to collaborate and partner with teams to overcome challenges.
Ability to adapt to changes in a dynamic work environment.
Advanced level Linux skills, including installation, systems administration and troubleshooting.