EY Associate Analyst-CRM Operations- Data Analytics 

India, Kerala, Kochi 

325467200

As a Risk Management Analyst, you will be responsible for providing technical support for our risk management tools, delivering Tier 1, Tier 2, and Tier 3 support based on the specific needs of the regions we operate in. Your role will involve working closely with the PACE Central Support team to ensure the smooth operation and maintenance of these tools, developing reports, automating flows etc which are essential for the risk management processes within EY.

Your key responsibilities

• Strong analytical problem-solving skills and an aptitude for learning quickly.
• Develop and maintain clear, concise reporting on KPIs measuring digital performance.
• Analyze data to identify patterns and correlations among the various data points.
• Experience with building and deploying solutions based on Microsoft PowerApps
• Manages tasks and activities in a timely manner and is responsible for specific outcomes.
• Plans and organizes own work and keeps others informed of status and activities.
• Learns the firm structure, business strategies, service lines, and people of the firm.
• Builds a network of people within RMS and across the firm.
• Crafting data structures and executing data modification procedures.
• Working jointly with key parties to grasp their reporting needs and provide meaningful analysis.
• Streamlining business operations and workflows through automation to enhance effectiveness and output.
• Tailoring and setting up SharePoint environments and tools to align with company requirements.
• Merging Power BI analytics and Power Apps within SharePoint for integrated data exchange and application rollout.

Technical attributes:

• Strong technical skills with the ability to quickly learn and effectively use various risk management tools and systems.
• Excellent problem-solving abilities to diagnose and resolve issues with risk management tools, providing practical and timely solutions.
• Meticulous attention to detail, ensuring data accuracy and thoroughness in documentation and system maintenance.
• Clear and effective communication skills, both written and verbal, to interact with team members and provide support to tool users.
• The capacity to analyse information and data to identify potential risks and contribute to the enhancement of risk management processes.
• A collaborative spirit, with the ability to work well in a team environment and coordinate with onshore teams and other stakeholders.
• Flexibility to adapt to new tools, processes, and regulatory changes in a dynamic work environment.
• Strong organizational and time management skills, with the ability to prioritize tasks and manage workload effectively.
• A commitment to ongoing learning and development in the field of risk management and a willingness to stay updated on industry trends.

To qualify for the role, you must have

• Graduate/Master in any stream (preferred MBA-Finance, B. Com, BBA)
• Minimum 1 year of experience working in an analytics team with a strong ability to recommend BI/Analytics solutions to stakeholders
• Experience with building and deploying solutions based on Power BI, Microsoft Power Apps & SharePoint knowledge.
• Good written and spoken English communication skills.
• End user support experience.
• Ability to establish and maintain a high degree of confidentiality & Integrity.
• Attention to details is a must.
• Analytical ability, Decision Making Skills, Team Player.
• Expertise in MS office tools – Excel, PowerPoint, Word.
• Experience in a hands-on analytical role with a focus on analyzing business problems.

What we look for

• Individuals who demonstrate integrity, accountability, and a strong commitment to ethical practices.
• Candidates with the ability to think critically, analyse complex information, and provide insightful solutions to compliance challenges.
• A collaborative mindset, with a proven track record of working effectively within a team and contributing to a positive team environment.
• Individuals who thrive in a dynamic and fast-paced environment, demonstrating flexibility and resilience in the face of change and challenges.
• Candidates who show initiative, take ownership of their responsibilities, and are motivated to go above and beyond in their role.
• A commitment to ongoing professional development and staying current with the latest industry trends, regulations, and best practices in compliance.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.