Wells Fargo Technology Business Systems Consultant - CRM tool 

India, Telangana, Hyderabad 

324852070

In this role, you will:

• Evaluate moderately complex business problems and provide technical assistance in identifying automated systems and related procedures that are cost effective and meet business requirements
• Review and evaluate moderately complex technical business problems that can be resolved through internet or intranet based solutions
• Present recommendations for resolving business problems
• Exercise some independent judgment when developing project budgets, project plans, and schedules
• Provide information about communication between business and technology teams
• Work with business user groups to provide training, handle questions, observe user needs, and document results

Required Qualifications:

• 2+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 2+ years of client service experience working with high value customers and/or large organization
• 2+ year of working experience with provisioning certificates and any CRM tool - Salesforce, Microsoft Dynamic 365, Zoho CRM etc.
• Also, provisioning customer's access in different tools (like - APIGEE, active directory etc.) & environments.
• Basic knowledge on APIs
• Technical background or experience with complex applications
• Experience in one or a combination of the following: internet based systems, intranet based business systems, or e-business consulting
• Excellent verbal, written, and interpersonal communication skills
• Experience interfacing directly with external customers
• Excellent organizational skills, detail-oriented, self-starter, and ability to multitask to meet defined deadlines in a dynamic, fast-paced environment
• Ability to effectively interact and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
• Demonstrated analytic skills and experience solving business problems

Job Expectations:

• Managing a portfolio of APIs and tracking the progress of all associated customer onboardings.
• Providing a comprehensive service experience which entails attending customer meetings, completing customer setups, and communicating progress.
• Consulting with clients and serving as a singular point of contact throughout the customer onboarding process.
• Proactively guiding internal partners through the process including assisting in the navigation of the access request system.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.