JPMorgan Senior Manager Software Engineering- Salesforce- Squad Lead- Nutmeg 

United Kingdom, England, London 

32373476

Job Responsibilities:

• Lead a squad of engineers to design, implement and maintain the Salesforce CRM area of the Invest Tribe within Chase UK.
• Line-manage an engineering squad; set clear goals, support development and build up the team’s delivery capability.
• Conduct thorough code reviews to ensure high-quality, maintainable, and efficient code, while providing constructive feedback to team members.
• Engage in hands-on coding to contribute to the development of key features and solutions, demonstrating best practices and technical expertise.
• Lead by example, setting high standards for code quality, work ethic, and collaboration within the squad.
• Mentor and guide engineers in the squad, fostering a culture of continuous learning and improvement.
• Collaborate with product managers and other stakeholders to align technical efforts with business goals and deliver impactful results.
• Facilitate regular team meetings and retrospectives to promote open communication and address any challenges or roadblocks.
• Collaborate with Technical Leads and Principal engineers to design robust, scalable, and maintainable technical solutions
• Operate with a data-driven mindset; establish and track metrics across delivery, systems health and customer journeys.
• Foster an inclusive culture of high-quality engineering in your team and across the organization, implement best practices and aim for top engineering standards

• Own the significant architecture decisions for Salesforce and guide the team through the firm wide technical governance forums for approvals

Required qualifications, capabilities and skills:

• Formal training or certification on team management concepts and proficient advanced experience.
• Great team player with strong technical background, focused on achieving best outcomes collaboratively among a group of peers with equally strong technical views.
• Business-driven mentality, you can understand business and product requirements and come up with an optimal engineering approach for a given problem.
• Progressive mindset, you embrace challenging the status quo to drive engineering efficiency and effectiveness
• Extensive experience with Salesforce in automating deployment, releases and testing in continuous integration, continuous delivery pipelines.
• Proven track record in designing and operating CRM features using Salesforce in Service, Sales and Marketing Cloud
• Hands-on experience of integrating with REST APIs and Event-based services
• Strong people management qualities: focus on acquiring, retaining, and growing talent to form and evolve a highly effective delivery team
• A strong passion for creating clean, maintainable & highly testable code and components

Preferred qualifications, capabilities and skills

• Demonstrated experience in different integration patterns
• Marketing cloud experience
• Experience with data modelling and process modelling tools
• Experience with AI/ML technologies in the CRM space
• Multiple Salesforce certifications