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Honeywell Exp Cust Supp Mgt Professional India 32260866
24.06.2024
As a Delivery Consultant, you will support all phases of product delivery and implementation. This includes analyzing and documenting customer business requirements, conducting requirement gathering workshops with customers, and configuring and installing software as a service solution (SaaS). This is a unique opportunity to be a part of a new team working with premier accounts. This position will interact with various levels of management and will have great visibility both internally and externally.
Required skills:
Familiarity with writing user stories and capturing them in tools such as Agile Accelerator, Jira, Excel
Familiarity with Agile process and ability to plan Sprints throughout the delivery lifecycle
Excellent analytical, logical, presentation and interpersonal communication skills as it relates to customer facing requirements gathering and solution consulting in a SaaS environment
3+ years of proven experience in an analytical or business/quality systems environment.
Ability to lead projects, manage multiple tasks involved in meeting deadlines and deliverables and possess the necessary technical aptitude to utilize features available in a SaaS offering
Preferred Skills:
Salesforce experience highly preferred (3+ years preferred)
Familiarity with MS Office Outlook, Word, Visio and Excel
Familiarity with any database management system (DBMS) such as Oracle and/or MS SQL Server is also a plus. Experience with other SaaS software, document management systems or quality management software tools (i.e. ERP, MES, EDMS and QMS) is highly preferred. Experience with implementing QMS, documenting validation plans and conducting customer workshops
- JOB ID: req448910
- Category: Customer Experience
- Location: Floor No : 7 , Jogeshwari, Vikhroli Link Road,Mumbai,MAHARASHTRA,400072,India
- Exempt
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