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Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm and our reputation.
We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimise and streamline processes and drive strategy across our industry.
Job Purpose:
Specifics of the role include:
Plan and execute quality assurance reviews for identified regulatory reports and processes
Liaise with the SMEs to agree on required remediation, monitor completion of actions and adequacy of remediation to mitigate the identified risk
Produce management reporting on issue management assurance reviews
Co-ordinate responses for regulatory exams/audits as needed
Investigate issues/breaches occurring in the region and provide counsel on remediation plans
Organizational Oversight:
Maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis
Developing an effective control framework that fully meets Audit, Compliance and Regulatory requirements; contributing to the delivery of periodic presentations to external regulators as required
Transformation to Target State:
Review our suite of controls and suggest change to uplift the risk profile throughout the Organisation and its products
Ensure our infrastructure and tools meet the needs to manage risk. Develop and suggest operating model changes to pivot Operations towards digitization and a robust control environment
Story Telling:
Help drive comprehensive risk KPIs/Metrics by Legal entity for senior executive consumption – for each product and function, working in close partnership with the product Leaders
Analyse risk metrics for trends and lessons learnt
Partner with the Ops product leaders to understand and update process flows, challenges and potential solutions and present opportunities to senior Management
Articulate solutions vs current state for digitization, automation, low code solutions and straight through processing
People Agenda:
Contribute to a culture of continuous improvement and cultivating a robust service and control environment
Skills & Qualifications:
BS/BA degree or equivalent work experience
Relevant experience in regulatoryreporting/review/qualityassurance, related operations role with commensurate product knowledge and/or risk/audit experience
Expertise in SQL and Python preferred
Ability to read/write/speak Chinese-Mandarin preferred but not essential
Strong risk management and control mindset
Self-reliant, good problem solver, results oriented
Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
Demonstrated ability to succeed in a complex organization where the ability to discover and internalize diverse stakeholder goals is critical to brokering solutions that are in the best interest of Citi as a whole
Risk ManagementRegulatory Risk
Time Type:
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