Salesforce Sales Operations Specialist - German speaking 

Germany, Hesse, Frankfurt 

319940559

Job Category

Job Details

What you’ll be doing:

• Handle inbound requests from internal and external customers, following up to ensure satisfactory closure

• Prepare quotes on behalf of Account Executives in CPQ tool

• Cover German market hence German language skills are essential

• Work with Customer Operations teams to handle various administrative tasks on behalf of the Account Team

• Where relevant, verifying purchase orders and submitting orders manually for processing

• Complete customer document requests (i.e. vendor forms, tax documents, general company information, etc.)

• Co-ordinate RFP and RFI responses, working with the Account Team to ensure the deadline is met

• Participate in special projects as needed and contribute to process enhancement initiatives

Who you are:

• Previous experience within a sales support, customer service or fast paced administrative support role.

• Highly organised and detail‐oriented

• Excellent communication skills (demonstrated professional phone and email etiquette)

• German language skills

• Flexible and adaptable to change, and working in a fast paced environment. Ability to learn quickly and follow processes and policies while providing solutions in occasionally ambiguous situations.

• Experience working varied hours to accommodate volume fluctuations caused by sales cycles, seasonality, emergencies, etc.

• Proficiency in Microsoft Windows. Experience with using would be beneficial. Experience with using Google Workspace (Gmail, Google Docs, Google Slides, Google Sheets) also beneficial

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