Microsoft Senior AI Social Learning Lead 

Taiwan, Taoyuan City 

315234707

Manager Excellence and Developmentteam plays a pivotal role in enabling their growth. As we expand our reach, we are seeking ato help us scale ourthrough direct application of social learning models and AIskilling.

This individual contributor role reports to the Director,Manager Developmentis responsible fordesigning and activating social learning and AI-powered solutions that increase the efficiency, reach and peer to peerdevelopment programs – without compromising quality or engagement. This key role will lead the development of scalable, data-informedthat elevate thefor the integration of social learning and AI into.

The Seniorevelops, guides, and managesprograms and initiatives fororganizational needs, securing resources, evangelizing with senior stakeholders, and prioritizing work. This role leads the implementation of coreprograms and systemssocial learning and AIas applicable. The Senior AI and Social Learning Lead represents theiras a thought leader in their area when reviewing learning and development solutions and best practices in the industry with internaland external clients. This role works across audiences (e.g.,businesses, segments, managers, HR etc.) to provide complex information byfull subject-matter. It also drives and builds on the collections, solutions anddissemination processes across audiences alongresearch-method guidelines.

Microsoft is a workplace unlike any other. We value innovation, inclusion, and impact—andcommitted to helping our people grow. In this role, you’ll help shape the future of manager excellence and development at scale, ensuring that every manager has access to meaningful growth experiencespowered by the best of human insight and AI.

Required/Minimum Qualifications:

• Master's Degree or equivalent AND/OR 3+years experienceintalent development, human resources (HR),AI Skilling, Social Learning,or program/project management OR Vocational qualification or higher education degree (e.g., Bachelor's Degree)AND/OR 5+ years experience intalent development, human resources (HR), AI Skilling, Social Learning, or program/project managementOR equivalent experience.
• 2+ years of experiencefocusing on innovation and technologywithdemonstrated experience applying AIand social learning inHR, talent, or learning contexts.
• 2+ years of experience in translating complex AI capabilities into practical, human-centered solutions.
• 2+ years of experience with social learning models and familiarity with adaptive learning systems, personalization engines, or AI-driven content curation.

Additional or Preferred Qualifications:

• Experience working in a start-up company or environment
• 2+ years experience managing large-scale or complex projects/programs
• Experience with process optimization, including mapping, redesign, and automation of workflows.
• Proficiency with Power BI for data visualization, reporting, and insight generation.
• Consulting skills and executive presence, with the ability to influence and communicate effectively across levels.
• Demonstrated commitment to security, privacy and compliance.
• Experience with Microsoft AI tools (e.g., Copilot, Viva, Azure AI) or similar platforms.
• Background in design thinking, systems thinking, or behavioral science.
• Demonstrated commitment to inclusion, accessibility, and responsible AI.
• Passion forcoaching, management anddevelopment

Integrated Learning IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until September 11, 2025.

• Manager Excellence and Developmentas a thought leader insocial learning and AI skillingreviewing learning and development solutions and best practices in the industry with internal and external clients.

• Drives program/content assessment for the team prior to rollout. Ensures established privacy and accessibility standards are being met during content review while considering and tracking potential risks.

Program Execution

• Leads the implementation ofmanager developmentprograms and systems.

• Drives the content improvement process through collecting, examining, and incorporating 360-degree feedback and data to make content adjustments.

• Drives the mapping of the necessary points of engagement with relevant stakeholders to enable program and content execution.

Program Planning and Development

• Develops, guides, and managesdevelopmentprograms and initiatives formanagers at Microsoftby identifying organizational needs, securing resources, evangelizing with senior stakeholders, and prioritizing work.

• Supports and prioritizes short and long-term planning efforts that capture the voice of themanager.

• Determines how to best leverage and apply resources available across the business to execute on the plan.

• Manages financial planning and forecasting and determines budgets through assessing financial trends.

• Exemplifies best practices in identifying and developing relationships with key stakeholders/partners torepresentmanager developmentneeds.

• Leverages deep expertise of local/regional and global perspectives and drives consistent diversity and inclusion efforts with all key learning stakeholders.

• Designs and maintains rhythm of business cadence with key stakeholders and leaders.

• Communicates learning and development approaches to senior leaders and stakeholders to educate them on and influence buy in and implementation of solutions.

• Embody our