Salesforce Principal Technical Pre-Sales Architect - Agentforce 

Germany, Bavaria, Munich 

314597501

Job Category

Job Details

• As an Agentforce Technical Pre-Sales Architect , you’ll act as a trusted advisor to our customers, guiding them through the emerging AI solutions and ensuring they realize the full value of the platform. You’ll combine deep technical domain expertise in AI/ML, data infrastructure, and CRM with strong presentation and solutioning skills. Working side by side with our Account Executives, Solutions Engineers, Product, and Product Marketing teams, you will:
• Provide technical leadership during pre-sales by assessing customer use cases, recommending optimal solutions, and shaping the overall technical vision for Agentforce within their ecosystem.
• Champion standard methodologies around AI/ML (including agent-based models, predictive, and generative AI), data pipelines, and the Salesforce platform to drive innovation and customer adoption.
• Create and deliver relevant content—demos, videos, whitepapers, enablement sessions—to both internal and external audiences, establishing yourself as a leader with vision for Agentforce.

• TackleSophisticatedx Problems : Research customer challenges, architect innovative AI/ML solutions, and drive key technical decisions
• Drive Adoption & Value : Facilitate partner alignment on high-impact use cases that leverage AI, data pipelines, and Agentforce.
• Showcase Real-World Solutions: Partner with Sales and Solutions Engineering to build compelling demos and prototypes that illustrate immediate ROI and practical use.
• Facilitate Workshops & Education : Lead whiteboarding sessions, training, and hands-on workshops to help customers and internal teams understand AI opportunities and challenges.
• Develop Cross-Platform Solutions : Integrate data cloud, CRM, analytics tools, and cloud services (REST APIs, SDKs, data pipelines) into scalable, cohesive architectures.
• Lead Technical Thought Leadership : Produce best-practice documentation, architectural diagrams, and enablement materials that highlight emerging AI trends and Agentforce innovations.

• Technical Pre-Sales/Consulting : Several years in solutions engineering, architecture, or technical consulting, ideally in B2B SaaS.
• AI & ML Expertise : Experience with machine learning concepts (predictive and generative AI), plus the ability to communicate value to diverse audiences.
• CRM & Data Knowledge : Familiarity with Salesforce CRM and modern data stacks; comfortable discussing governance, security, and integration.
• REST APIs & SDKs : Proven track record to leverage APIs and SDKs to build robust, scalable solutions.
• Hands-On Development : Proficiency in programming (e.g., JavaScript, Python, SQL) or Salesforce development (Apex, Lightning Web Components, etc.).
• Excellent Communication : Strong presentation skills; adept at explaining sophisticated ideas and guiding partners toward impactful solutions.
• Curiosity & Continuous Learning : Passion for exploring emerging AI research, frameworks, sharing insights, and experimenting with innovative technologies. Actively stays up to date on new LLM models and agentic approaches , experimenting with prompt engineering to drive innovation.

• Agentforce or Salesforce CRM : Experience with Agentforce, Data Cloud, or Salesforce products (Sales Cloud, Service Cloud, Heroku).
• Data & Cloud Platforms : Familiarity with databases (Snowflake, Databricks), ETL processes, and cloud providers (AWS, Azure, GCP).
• Advanced AI/ML : Exposure to frameworks (TensorFlow, PyTorch), MLOps practices, and cloud AI platforms (e.g., Google Vertex AI , AWS Sagemaker ). Hands-on work with Generative AI , Large Language Models (LLMs) , agent-based frameworks , and prompt engineering.

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