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Citi Group Payment Controls Operations Governance Lead 
United Kingdom, Northern Ireland, Belfast 
314156509

29.08.2024

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Cash Services operations

Payment Controls Operations, as part of Cash Services, isresponsible for enabling a framework for movement of funds risk and portfolio governance oversight for Citi. Leads strategy and initiatives to implement new or enhanced governance processes,and enable operationalization of enterprise wide standards.

About the Role

The Payment Controls Operations Governance Lead is accountable for management of a portfolio of initiatives. Leads directly or indirectly a team of professionals. Requires a comprehensive understanding of multiple areas within payments and how they interact in order to achieve the objectives of enterprise oversight and governance. Accountable for delivery of a portfolio of initiatives, working across multiple business lines to monitor, identify, access and escalate emerging movement of funds risks. Excellent communication skills required in order to negotiate internally, often at a senior level. Accountable for the end results of operationalization of enterprise wide principles, which might not be fully development. Exercises leadership over resources, policy formulation and planning.


Responsibilities:

  • Establishes and oversees the development, implementation and application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
  • Governance and oversight of movement of funds initiatives, serving as an oversight function working with the In-Business Risk and Control teams
  • Ensures Operation Risk Policy implementation and exception approvals
  • Leads- oversees the annual Key Risk Indicator (KRI) reviews
  • Monitors KRCIs triggers and thresholds and the analysis by the Business
  • Liaises with Business ORM on breaches and action steps to correct breaches
  • Communicates and Escalates breaches in KRCIs at the Segment Level
  • Exports best practices and common risk, controls and corrective actions through Framework Papers
  • Ensures that Citi wide KORs and KRCIs are communicated and understood by Businesses
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
  • Other responsibilities discussed and agreed

Qualifications:

  • Relevant experience
  • Significant experience in Operational Risk is a must. Payment or movement of funds risk and control disciplines would be a plus .
  • Expertise in the following would be beneficial: Processing Risk, Management Control assessments
  • Excellent communication skills – verbal & written

Education:

  • Bachelor’s/University degree, Master’s degree preferred

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

  • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources

Risk ManagementOperational Risk


Time Type:

Full time

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