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Wells Fargo Operations Processor 
Philippines, Caloocan 
313270640

Yesterday

In this role, you will:

  • Perform moderately complex operations duties in support of either a service center or department environment

  • Require considerable knowledge of company personnel policies and practices

  • Collect data and prepare related operational reports

  • Prepare input forms for automated data processing system

  • Utilize the company's internal operations to perform duties

  • Coordinate projects

  • Furnish information to authorized persons

  • Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation


Required Qualifications:

  • 2+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

  • 2+ years in financial services and customer service experience

  • Problem analysis and resolution skills

  • Intermediate Microsoft Office skills

  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Strong analytical skills with high attention to detail and accuracy

  • Excellent verbal, written, and interpersonal communication skills

  • Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important

  • Effective organizational, multi-tasking, and prioritizing skills

  • Ability to work in a fast-paced deadline driven environment

  • Strong organizational, multi-tasking, and prioritizing skills

  • Call center experience

  • Strong data entry and attention to detail skills

  • Ability to interact with all levels of an organization

  • Ability to take initiative and work independently with minimal supervision in a structured environment

  • Ability to coordinate completion of multiple tasks and meet aggressive time frames

  • Knowledge and understanding of service level agreement process

  • Strong research and documentation skills

  • Exposure to Wells Fargo ACH (Automated Clearing House) System

  • Accredited ACH Professional (AAP)


Job Expectations:

  • Must be able to attend full duration of required training period

  • Ability to work additional hours as needed

  • Must work on-site at the location posted

30 Mar 2025


Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.