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Microsoft Critical Environment Operations Manager 
United States, Illinois, Chicago 
313208992

25.06.2024

Required Qualifications:

  • High School Diploma or equivalent AND 5+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure).

  • 3+ years experience in leading a diverse, technical team.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
  • Citizenship & Citizenship Verification: This position requires verification of U.S citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government clearance

:

  • Experience working on large scale Critical Environment projects
  • Experience with the operation of Information Technology infrastructure (Servers, Networking, etc.)

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until July 7, 2024.


Responsibilities
  • Empower a culture of safety, security, and compliance in all aspects of our Datacenter operations
  • Lead a team of Mechanical, Electrical and Control System professionals supporting Microsoft's online services
  • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our Datacenters
  • Maximize Critical Environment (CE) availability to ensure optimal operational efficiency
  • Reduce high-impact and human-error Critical Environment (CE) incidents year over year
  • Deliver on cost/energy efficiency initiatives
  • Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring
  • Establish and enhance working relationships and engagement with our Engineering Groups (EGs), and business partners
  • Work with regional and global peers to share and build best practices across the entire datacenter portfolio
  • Embody our and