This is a Back of House Part Time Sales Associate Role responsible for supporting the stockroom operations of the store and assisting customers in determining which products and services best fit their needs. Promotes the sale of merchandise by meeting or exceeding standards for productivity. Maintains awareness of all product requirements and information, promotions and advertising. Maintains inventory and provides customer service. Accountable for accurate and complete sales transactions.
Key Responsibilities:
- Support with the shipping and receiving of product
- Support monthly inner store transfers that are provided from the Allocation Department
- Assist with the preparation of annual inventory counts as needed
- Support BOH cleanliness and organization i.e., throwing away of garbage, maintaining organization of supplies etc.
- Support daily cash audits and return reports submitted from Loss Prevention as needed
- The ability to support Front of house sales in completing any regular sales transactions involving cash, credit, checks, etc.
- Involved indirectly with ticketing of products as well as checking paperwork against items received.
- Assists in product flow from stockroom to sales floor on a fill in basis.
- Ensures the highest level of adidas service is given to each customer.
- Maintains store appearance, assists in processing and replenishing merchandise and assist with customer service inquiries.
- Proficient knowledge of adidas’ products and programs, including technology, product information and requirements, merchandise promotions, and advertising.
- Help to support and create a team environment by respecting co-workers.
- Adheres to adidas’ brand values and Sales Associate competencies.
- Adheres to company policy and procedures relating to inventory control.
- Other duties as required by store management.
Knowledge Skills and Abilities:
- Must possess and consistently exhibit the competencies relative to the position.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence.
- Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Ability to use a point of sale system/ Basic understanding of cash register functions and cash procedures.
- Ability to exercise good judgment and decision-making skills.
- Demonstrate excellent verbal and written communication skills.
- Demonstrate excellent customer service.
- Ability to work a varied schedule including weekends, evenings and statutory holidays. Also able to work overtime hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother's Day, Father's Day, and Back-to-School.
- While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg.
- Must be proficient in English
Qualifications:
Must have or be pursuing a high school diploma or general education degree (GED). Three to six month’s retail experience is preferred.