NICE Senior Business Operations Analyst 

Israel, Center District, Raanana 

311916652

You would likely have hands-on experience from a leading consultancy, market research, or competitive intelligence domains as an analyst, able to define problem statements, develop complex quantitative analyses, and deliver insights & recommendations.

How will you make an impact?

• Own ongoing analyses and insights for the Global Customer Experience Program

• Help achieve business goals by enabling management to keep track of relevant measurements and performance indicators
• Support management decision-making processes by providing actionable insights on customer experience analyses
• Be the gatekeeper of data integrity by owning all the reporting solutions and business definitions for KPIs
• Design, develop, and maintain business analyses that provide actionable insights while working closely with multiple stakeholders across NICE
• Leverage all the information we gather from different sources to help make data-driven decisions that’ll build our strategy

Have you got what it takes?

• 3+ years' experience doing quantitative analyses, preferably for a B2B technological company
• Excellent analytical skills, strong analytic and technical orientation
• Advanced Excel skills required,
• Python and BI Development tools (Power BI) skills – an advantage
• Passionate about driving organizations to make Customer driven data-informed decisions
• Self-motivated and fast learner with a strong sense of ownership and drive
• Excellent communication skills in English - verbal and written

Reporting into:

Individual Contributor