SAP Business Processes Associate Consultant - SAP 

India, Karnataka, Bengaluru 

307904245

The Role

1. Fulfill customer configuration needs

2. Work with customers to analyze the requirements and provide suitable solutions.

3. Report and present complete details of work performed.

5. Ensure adherence & improvement of set KPIs such as SLAs, technical expertise , customer satisfaction.

6. Work towards removing roadblocks in terms of team's knowledge.

8. Coach team members towards higher performance levels.

9. Work towards improving customer satisfaction from the Service Administration and care services portfolio.

10. Provide technical expertise at situations which demand higher level of expertise.

1. Ability to understand complex business requirements.

2. Able to work with complex customer situations and translate requirements into configuration. Apply disciplined approach towards solving customer cases.

3. Technical competence towards system configuration.

4. Good people management skills.

5. Should have managed complex customer situation.

6. Creative solution development

7. Excellent communication and presentation skills

8. Analysis and troubleshooting skills

9. Knowledge of software deployment life cycle and testing practice.

10. Strong computer skills / Microsoft Office knowledge.

11. Ability to present data in a skilled manner is highly desirable.

12. Excellent knowledge on SQL, Python and any other programing languages will be given preference.

13. Ability to understand and complete automation & small custom code development. Ability to use artificial intelligence tools effectively for developing tools.

15. Should be able to work on the weekends.

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