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Tesla Benefits Operations Team Lead Netherlands, North Holland, Amsterdam 306266929
06.04.2025
What You’ll Do What You’ll Bring
- Manage a team working on Benefits operations/management: Oversee the day-to-day operation of various Employee Benefits Programs across EMEA, including, but not limited to, Health Insurance, Pensions, Life & Disability, and all supplementary benefits ensuring an exceptional employee experience from hire to retire with efficient processes in place
- Monitor and report upon key SLAs, metrics and KPIs to drive the strongest possible output from the Benefits Operations team
- Partner with HR, Payroll, IT, Benefits Vendors, Insurers and Brokers and any other internal and/or external parties to ensure an effective Benefits implementation process
- Identify trends in tickets and work proactively to reduce inbound through self-serve, streamlining and standardising
- Maintain accurate and confidential employee records related to benefits, updates, and changes in HRIS and other internal and external platforms
- Tracks up to date and relevant federal and state regulations pertaining to the Benefits Administration of our Program and reporting requirements ensuring compliance with local legal requirements, accuracy, and efficiency
- Manage the Benefits invoicing process and conduct regular Benefit audits to ensure administrative compliance, accuracy, and timely payments
Desirable people management experience preferably in an HR Shared Service/Operations organisation
Strong knowledge of Benefits processes and systems
Knowledge of local labour law is a plus
Excellent Stakeholder-Management
Excellent Microsoft Office Suite knowledge (Excel, Outlook, Word)
Experience owning compliance related topics and performing necessary audits
Business fluency in English
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