In this role, you will work directly with our customers to understand their technical and business goals around application development, deployment and life cycle in order to design the appropriate application platform solutions. You'll run live demonstrations, workshops and proofs of concept around our Red Hat offerings to educate customers on their capabilities and help them design new and innovative solutions to address their challenges. To succeed in this role, you will need a balance of technical acumen, a passion for open source, and a deep understanding of business processes and the IT problems faced at the enterprise level. You'll also need excellent communication and people skills, as you'll be a crucial part of the first experience our customers have with Red Hat.
What You Will Do
Lead live demonstrations, workshops, and Proof of Concepts (PoCs) to showcase Red Hat’s Application Services and validate solutions.
Perform hands-on PoCs to demonstrate the feasibility and value of proposed solutions
Lead cloud and container conversations: Educate customers on the benefits of OpenShift and cloud-native technologies. Position OpenShift as the ideal platform for their cloud-native journey.
Discover and analyze customers' business and technical problems, and design the appropriate Red Hat solution that aligns to their needs
Utilize your deep technical expertise to assist sales teams in answering customer questions
Form strategic relationships with the customers’ associates to identify new opportunities
Own and attain a bookings quota by performing regular reviews and reporting on customer opportunities
Share your expertise by contributing to documentation (e.g., wikis, quick-start guides, blog posts, and whitepapers), developing reusable assets (e.g., demonstrations, workshops) and presenting at conferences and industry events
Collaborate broadly with account teams, Red Hat Engineering and Business Units, Professional Services, Sales teams, and partners to ensure excellent customer experience with our offerings and solutions.
What You Will Bring
Deep experience in developing enterprise level applications and services using Java or similar programming languages
Deep experience with building and deploying applications using modern CI/CD pipelines
Experience with Kubernetes and containers-based platforms such as OpenShift
Experience in sales engineering, consulting, IT architecture, or equivalent in supporting large organizations
Excellent communication, presentation, documentation and problem-solving skills
Positive team player attitude and strong desire to make our customers successful
Ability to understand customers' challenges, requirements and technical issues and collaborate to address those with the appropriate technologies and solutions
Fluent language skills in English
Willingness to travel up to 50% (as customer needs) across Italy
One Or More Of The Following Is a Plus
Knowledge of development technologies similar to Spring Boot, Node.js, JBoss EAP, JakartaEE, OpenJDK, and Quarkus
Knowledge of enterprise application integration technologies similar to Fuse (Camel), API management (3Scale), and AMQ Streams (Kafka)
Experience or certification with any public cloud provider
Any Red Hat certification
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