GE HealthCare Customer Lifecycle BRM Leader 

Remote, Remote 

305679800

Roles and Responsibilities

• Lead deployment and adoption of the USCAN Customer Lifecycle vision and drive strategy to support our Omni-Channel transformation.

• Be a catalyst and partner to help the USCAN function envision & execute the art-of-the-possible leveraging global IT product portfolio, contemporary tools and capabilities, outline automation & waste elimination work.

• Lead the USCAN Customer Lifecycle transformation across IT, responsible for supporting critical program objectives, status updates, key decisions & senior leadershipcommunications.

• Partner cross functionally across USCAN region, global functions & strategic business units to drive the various Customer Lifecycle DT initiatives and repositioning USCAN region to win, increase awareness, aptitude & skills across digital capabilities

• Ensure continued operational stability and raising the bar to meet internal & external security, risk & compliance standards/regulatory requirements for regional service

• Build & maintain strategic relationships with leaders across the RBUs, SBUs, Marketing, CommOps & IT that supports business growth & aligns to USCAN’s revamped go to market strategy & accountability structure.

• Establish and foster a work culture at all levels that is positive, collaborative, respectful, innovative, dynamic, with high integrity, and capable of driving positive change over sustained periods of time

• Tracks and monitors program status and metrics to ensure milestones are met, and internal and external delivery commitments are met.

• Proactively identifies and resolves issues and makes recommendations for improvements to existing processes.

Qualifications

• Bachelor's Degree with 5+ years of experience in Digital Technology Program Management

Desired Characteristics

• Good understanding of the IT processes and the various supporting functions.

• Experience leading enterprise systems design, platform architecture & data integration at scale. Activating strategy to execution.

• Proven ability to handle scale, change agenda, pace and overall complexity.

• Superior business acumen: ability to build strong relationships and trust with company leadership and business process owners.

• Demonstrated ability to establish operational performance metrics and drive continuous efficiencies and improvements for systems, processes, and resources activities

• Dynamic leader & strong team player – collaborates well with others to solve problems and actively incorporates input from various stakeholders

• Strong quantitative and qualitative analysis skills; ability to take large volumes of complex information and present it in a clear and concise manner; uses data and a cogent problem-solving methodology in decision making and impact assessment.

• Capability to work with a team in a fast-paced environment to meet strict deadlines while managing multiple priorities.

• Steps forward to address difficult issues and guide others toward the accomplishment of identified, meaningful goals.

Ourare designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.

Application Deadline: September 23, 2024