Uber Strategy Operations Manager Uber Eats 

United States, West Virginia 

305393839

About the Role

As the Operations Manager for Merchant Ops, you’ll have the unique opportunity to develop and scale Merchant Onboarding and Lifecycle Management/Retention programs on the Uber Eats platform.

What You'll Do

• Improve the UberEats Merchant experience through onboarding and life-cycle management
• Build your strategic vision, develop breakthrough strategies, and drive executional excellence by continuously raising the bar on growing the Merchants (Restaurants) performance
• Identify, implement, and optimize creative operational growth initiatives to get results at scale
• Develop and execute tools, solutions, and processes, to improve the experience of Merchants in Canada
• Experiment, analyze data and assess the impact of your decisions and repeat
• Be a core member of our Merchant Operations & broader Operations team, a dynamic team of talented Operations Managers delivering an exceptional and inspiring Merchant experience
• Partner and collaborate with Product, Sales, Account Management, Strategy, Finance, Policy/Comms, Legal and Global Operations teams to bring initiatives to life

Basic Qualifications

• Minimum of 3 years of experience in marketplace industries, consumer-facing industries, consulting, or other relevant topics. Ideal experience should be in the function of strategy, operations, consulting, analytics, product marketing, or related domains

Preferred Qualifications

• You are customer-obsessed: you relentlessly think about building the best experience for all the merchants on our platform.
• You are data-backed: your decision-making and business judgment integrates data and you understand what drives value to different consumer segments and can make sensible business decisions to reflect this.
• You are financially savvy: you understand the importance of investments & returns and work tirelessly to improve those returns
• You thrive in a dynamic, fast-paced, ambiguous culture: you revel in quickly iterating, refining, and improving your own plans
• You refuse to settle with the status-quo: you continuously looking for new and disruptive opportunities to deliver quantum leaps in performance
• You are a cross-functional collaborator: you have experience leading and participating in sophisticated multifaceted projects with many partners, internals and external

For Canada-based roles: The base salary range for this role is CAD$88,000 per year - CAD$98,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .