JPMorgan Collateral Services Operations- Trading Associate II 

Philippines, Quezon City 

304522938

Job Summary:

Primary product support falls into 3 categories:
Derivatives Collateral Management (DCM), Securities Collateral Management (SCM) & Margin Control.

(1) Core Operations own day to day processes

(2) Middle Office have ownership of overall operational client satisfaction

Job Responsibilities:Provides international securities and escrow management in support of clients’ derivatives exposures in line with their ISDA Agreements; liaises directly with the clients’ market counterparts to agree collateral obligations and movements, and manages the terms of the Credit Support Annexes.

• Review current processing to ensure all controls maintained and up to date to fit with the current tasks.
• Identify gaps in processes and full compliance of SSAE16.
• Responsible for documenting and updating current workflows and task lists. Implementing any new controls and changes to workflow after appropriate sign off to minimize financial loss
• Inform and work with Risk Management upon identifying potential risks.
• Pro-actively assess and recommend process improvements to assist in risk mitigation
• Communicate all issues effectively and ensure understanding by the team.

• Escalate issues to the Manager and be involved in taking action to escalate and resolve with the other party. A review is to be done on the issue to ensure procedures are updated.
• Investigate and when applicable, assist in implementing new procedures or systems that enhance the overall service of the group.
• Ensure all work received is actioned, accounted for and all control procedures are adhered to. Issues raised must be either resolved or escalated if necessary.
• To ensure that the specialist’s Checklist is followed and all items actioned on a daily basis, with sign off occurring throughout the day as necessary.
• To be involved in the resolution of outstanding issues, to make decisions based on precedent and experience when confronted with frequently conflicting priorities. Where necessary, liaise with other areas to agree a satisfactory conclusion, ensuring minimum impact to Trading Services

• Be involved in the review of workflows, review reporting of all KPI’s, and other MIS statistics required by management.
• Assist in tracking trends in work volumes, including reconciliation errors and document any negative trends and proposed solutions.

Required Qualifications, Capabilities, and Skills:

• Minimum 7 years’ experience in Securities Lending, Settlements, Trade Support/Middle Office or COACs role
• Good knowledge of Global Financial Markets
• Strong inter-personal and communication skills with the ability to build strong relationships with strategic internal & external partners
• Exhibit strong analytical skills coupled with independent and reliable decision-making mindset including taking the initiative to take lead in order to drive change and continuously enhance controls. Excellent analytical and numerical skills is also essential.
• Ownership and Accountability with a strong controls focus
• Continued focus on improving processes and procedures
• Quality Orientation
• Flexible, follow tight deadlines, organize and prioritize work and comfortable to deal with pressure and fast pace environment
• Initiating Action
• Good Team player but with the ability to operate without direction when required

Preferred Qualifications, Capabilities, and Skills:

• Bachelor degree or above preferred
• Knowledge of automation tools such as Tableaux/Alteryx and Python would be beneficial