Globally manage day to day Exchange Fee operations covering 4 business locations globally.
Role includes extensive exposure to senior business managers, client executives and Finance specialists
Accountability for a multi-million dollar global processing flows for exchange fees across all CITI entities
Identify opportunities to improve controls and simplify processes and take ownership to effect change.
Drive and lead project initiatives relating to team to ensure resource management and execution of key deliverables.
Prepare and present status updates for Senior Management and key stakeholders in a clear and articulate manner that suits the lens of the audience.
Adhere to all control, compliance and regulatory requirements impacting function.
Exception reporting and appropriate escalation of issues to Senior Management.
Provide leadership, direction, strategy, oversight and advocacy for functions and processes supported.
Provide thought leadership to Senior Management by staying abreast of industry trends, technology advancements and competitor processes and procedures.
Be fully accountable for ensuring team budget and efficiency targets are met annually.
Qualifications:
Extensive prior relevant experience related to Futures Clearing and/or Markets Operations management.
Experience with fees and billing processing, including change control, audit compliance, and integrity.
People Management experience required.
High level of intellectual curiosity to understand how processes work, how they are linked together and how to effectively identify and action change
Ability to communicate in a compelling manner with all levels of management and across functional areas – both written and oral.
Ability to operate in a highly matrixed and ambiguous environment, navigate through the global framework, handle conflicting priorities with effective time management and problem-solving skills.
Ability to influence, create support and buy-in across a wide range of stakeholders, creating a strong network and relationships among peers, internal partners, external constituencies, senior decision makers and stakeholders.
Deeply curious on the “why” behind the “what”. We need someone energetic who has an appetite to continuously improve processes to drive better outcomes and lower risk.
Logical, analytic and rationale thinker; strong data analytics capabilities are vital.
Aptitude for assessing levels of risk and discernment to escalate items of potential concern while addressing remediation plans.
Operations - Transaction ServicesSecurities and Derivatives Processing