As a Payment Lifecycle Associate I within Cash Asset Management,within JPMorgan Chase, you will lead a team responsible for the management of cash operations, ensuring the firm's strength and resilience. Your leadership will contribute to the firm's growth by identifying and mitigating risks, implementing innovative solutions, and fostering a culture of excellence and continuous improvement. You will drive strategic initiatives that enhance operational efficiency and client satisfaction, while also mentoring and developing your team.
Job responsibilities
- Lead and manage a team within a 24/7 shifting schedule, including possible weekend shifts, to meet service expectations, focusing on client experience, risk management, and process improvements.
- Oversee the monitoring and management of intraday cash positions across Nostros to ensure adequate liquidity.
- Ensure compliance with internal controls, guidelines, and cut-off times for fund transfers between internal and external Nostros.
- Direct daily reconciliations, investigate discrepancies, and ensure timely resolution of cash breaks in coordination with internal teams.
- Collaborate with Treasury to manage intraday liquidity and funding needs, providing strategic insights and recommendations.
- Monitor clearing queues and payment processing systems to ensure timely settlements and constant connectivity.
- Act as a key decision-maker in resolving operational issues, applying analytical thinking and structured problem-solving to address payment delays and discrepancies.
Required qualifications, skills, and capabilities
Preferred qualifications, skills, and capabilities
- Industry Experience : Relevant experience in Cash Operations, Market Operations, or Liquidity Operations within a financial institution.
- Technology Integration : Experience with automation tools and technologies, particularly in enhancing operational processes.
- Change Management : Ability to lead teams through change initiatives and manage the transition effectively.
- S99 Qualification : Relevant certifications or qualifications that enhance expertise in cash management and operations.