Amazon DevOps Operation Engineer 

China, Beijing, Beijing 

301290786

Work hard. Have fun. Make history.The Role· Perform common daily monitoring, maintenance and support tasks to critical service and infrastructure components, e.g. Continuous Integration, Release Build, etc.
· Research, diagnose, troubleshoot and identify solutions to timely resolve tools and system issues in daily operation of the device development lifecycle.
· Utilize existing tools to perform remote administration, configuration based on projects and support tickets. E.g. build or test failures.
· Inspect and provide on various operations and prepare reports to resolve problems.
. Write toolkit with common scripting language(e.g.python/shell) to deliver excellence operations.
· Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
· Coordinate with project teams to deliver in-depth probing to resolve services and tools’ problems.
· Write and review accurate and complete support procedures, system documentation, and issue tracking entries.
· Supervise and ensure effective up-gradation of all software and processes.
· Participate in various campaigns to help employees to generate high quality products.

- 3+ years of software development experience, or 5+ years of technical support experience in enterprise environments
- Strong technical troubleshooting and problem-solving skills
- Experience in handling complex technical issues and driving them to resolution
- Proficiency in at least one scripting/programming language (e.g., Python, Shell, Javascript)
- Experience in analyzing system metrics and performance data
- Experience working in an agile environment
- Strong documentation and technical writing skills
- Ability to work independently with limited guidance
- Experience in incident management and participating in on-call rotations
- Excellent communication skills and ability to explain technical concepts clearly