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Citi Group Business Risk & Control Sr Manager 
India, Maharashtra, Pune 
300302000

09.08.2024

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as(Internal Job Title: Business Risk & Control Sr Manager –C13) based in Chennai, India.Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
  • We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
  • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

In this role, you’re expected to:

< >Contribute to governance and the facilitation of the execution of the Manager Control Assessment(MCA, i.e.. Risk& Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes.Motivate and manage large teams in the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.Perform a detailed analysis on the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.Contribute to the Lessons Learned Policy, including monitoring of control breachesand disseminationand learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.Participate in the review and challenge process, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issuesfor resolution. Contributeto the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC).Support with adherence to the MCA Standard through controls after the execution of a process (QA).Actively deals with Operational and Compliance Risk in accordance with established Policy requirements.Perform detailed analysis to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.Support Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).Support with the process to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance withrequirements.Proactivelyensure that adequate governance and training are in place to support management of Risk profiles.Deal with the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable).Support with risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc) (if applicable).May be responsible to ensure that risk and control responsibilities and accountabilities are embedded within Central Testing Utility, including providing training and leading by example.Support with standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.Apply knowledge of the business, products or services to identify and implement control points and processes throughout thebusiness.Appropriatelyassess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Team Management Responsibilities:

  • Handle a team and ensure appropriate coaching & support is provided
  • Foster an environment of learning and development
  • Drive a strong emphasis on adherence to Citi culture, leading by example
  • Ensure a robust performance management system is followed

As a successful candidate, you’d ideally have the following skills and exposure:

  • 10-12 years of relevant experience in Operational Risk/ Enterprise Risk Management/ Business Risk Management including team management
  • Project management and governance experience with demonstrated ability to achieve and exceed critical milestones
  • Must have Outstanding leadership, communication, and influencing skills as this leader will work with senior leaders, business partners on a regular basis.
  • Ability to foster working relationships with other leaders across multiple lines of business
  • Demonstrated judgement and critical thinking skills
  • Management of a global operations and a complex environment that includes global teams
  • Strong sense of accountability and ownership, with strong results orientation
  • Demonstrated understanding of operational risk and gap identification
  • Flexible to work in Night Shifts

Risk Management


Time Type:

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