Uber UX Researcher II - Rider 

United States, West Virginia 

299467926

What You Will Do

Design and conduct qualitative studies, including field observations and interviews, remote and in-person usability studies for existing and future products

• Develop and execute quantitative studies to evaluate the impact of product changes and capture insights at scale
• Incorporate internal logs data and, when available, external data sources to provide a more complete understanding of critical issues
• Identify and explore new opportunities through creative research methods and co-design sessions to help define product roadmaps, vision, and strategy
• Synthesize and communicate research findings to advise business decisions
• Adapt and innovate research methods to meet product needs
• Deliver high-quality insights in a fast-paced work environment
• Contextualize use cases across products such as car rides, food delivery, and couriers
• Build insight across the organization to improve the products we build for our users and employees in cities all around the world

Basic Qualifications

• BA/BS degree in Human-Computer Interaction, Human Factors, Psychology, Computer Science, Anthropology, Communications, Information Science, Sociology, or equivalent practical experience
• 2 + years of professional experience conducting user research

Preferred Qualifications

• MS or Ph.D. degree in HCI, Psychology, Human Factors, Computer Science, or a related field
• Track record of demonstrating excellent command of research questions and technical tools for the analysis of data, including statistical analysis and significance testing of quantitative data
• Previous experience driving research programs that have had a lasting impact on product and design decisions
• Familiarity with a programming language commonly used for data manipulation and computational statistics (such as Python, R, SPSS, Matlab, C++, Java or Go), and in SQL
• Previous experience conducting research in other global regions and working on products with global impact
• Previous experience identifying, onboarding, and leading external research, translation, transcription, and tools vendors
• Ability to travel within the United States and abroad

For San Francisco, CA-based roles: The base salary range for this role is USD$152,000 per year - USD$169,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .