Cisco Partner Solutions Engineer 

India, Karnataka, Bengaluru 

298022317

Market Analysis and Planning

• Provide strategic feedback regarding partner landscape, and technology and solution trends within a local market (strategic)

• Evaluate current partner's technical readiness relative to Cisco’s technical strategy (solutions, services, product, quality of service, reputation) and identify gaps in readiness
• Provide technical direction, and influence new and existing partners toward developing new Cisco solutions and services offerings
• Work with and influence partner to develop new partner practices aligned with Cisco’s architectural plays
• Coordinate with PAM, Partner SEM and MCO / CRM in structuring new partnerships

• Build the partner Technical Business Plan
• Analyze and give recommendations on partner technical needs, goals, and objectives. Involve learning partners and internal partner training to help the partner reach a higher technical sales and service capability
• Ensure partner technical resources are provided appropriate products, solutions and architecture training. Assist in training partner sales teams
• Provide positioning and use case development training (for partner to use with customer) to senior partner technical leadership. Focus training around architecturally positioning Cisco solutions and services
• Participate in development, measurement and management of the partner’s Technical Readiness Plan
• Use Requirements & Processes as needed for key features / product requests

• Adapt existing or develop new Cisco solutions that address a specific partner need
• Cross communicate Cisco and partner value propositions, especially between partner and Cisco field SEs
• Aggressively capture insight into strategic / high-value opportunities that the partner is pursuing and connect with Cisco field team

• Act as key contact and customer concern point for partner technical issues within Cisco
• Educate partners and promote use of Cisco remote support model and effective use of partner and customer support tools (e.g. TAC, TSN, Partner Helpline, PDI, etc.)
• Personal and Interpersonal Development
• Be the technical leader with vision
• To show the value proposition thru partner practices
• Provide feedback to Cisco business units (Products and Marketing) on features and solutions gaps in current products and coordinated solutions (Cisco / other vendors)
• Research and build collateral positioning the technical trends of the internetworking industry
• Become an expert in competitive landscape nuances in local market
• Actively participate and contribute to Cisco technical community discussions

Qualify (Partner Led)

• Assist partner in refining and researching technical requirements of an opportunity
• Provide support in customer meetings and seminars
• Assist partner in qualifying customer technical requirements

• Work with partner to develop Technical Account Plan
• Work with partner in driving solution development (demos, POC and technical questions)
• Assist partner in developing customer presentation materials
• Assist partner with technical presentations of Cisco solution and services options to customer
• Assist partner in demonstrating solution return on investment and impact of Cisco solution to customer's business

Post-Sales (Partner Led)

• Participate with partner in addressing post-sales, deal-specific technical questions