JPMorgan Control Manager Invest & Grow - Vice president 

United Kingdom, England, London 

297908538

Job Description

You will be responsible for supporting the business proactively manage and address their operational risks. The role will predominately relate to Nutmeg Operations and related responsibilities for the management of emerging risks as well as supporting continued expansion of the product offering and into new markets.

Job Responsibilities:

Based out of London your day-to-day responsibilities will include:

• Focus on risk management culture across ICB, with specific focus on education, accountability, challenge and support in building robust processes and controls.
• Developing and managing the Control and Operational Risk Evaluation (CORE) program. Focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting. The role will require the ability to get into the specific detail in terms of supporting the business in designing controls and management of issues.
• Issue Management – Good experience in working with the business to manage and effectively close operational risk related issues, including regular management of delivery, review of design and ensuring effective testing of the issue closure and controls to ensure sustainability.
• Partnering effectively with colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions to drive consistent and rigorous operational risk practices and control programs, including control committees, risk mitigation, key risk indicators, control design, and controls performance evaluations.
• Policy and Standards compliance: Ensuring operational practices are in compliance with relevant risk standards, policies, and regulations to maintain an effective control environment. Managing a portfolio of key metrics to inform on the health of the operational risk and control environment.
• Training and Other Control Initiatives: Driving and managing projects and initiatives on risk and controls (e.g. awareness programs, risk expos, trainings, etc.).

Required Qualifications, Capabilities and Skills

• Expertise in Operational Risk Management gained through working within Controls, Operational Risk management within a complex banking or investments organisation. Demonstrated experience in embedding ORM frameworks within an organisation.
• Relevant experience at a large financial institution, regulator, consulting firm and/or retail investments manager.
• Experience in, or working with, Controls/ Operational Risk Management at a large, complex banking organization, focus on Operations preferred.
• Working knowledge of investment products and services – e.g. Discretionary Wealth Management and Investment Advice preferred.
• Good knowledge of and experience with regulators’ exam processes and regulatory matters
• Confident in expressing opinions, setting expectations and challenging approaches in appropriate way. Experience in managing senior management relationships is a plus.
• Expert in Controls or Operational Risk Management within Financial Services industry, with a strong understanding of Operational Risk Management Regulatory Frameworks and their application.
• Demonstrated experience across conducting Risk and Control Self-Assessment, Review and Management of Operational Risk Issues.
• Superior communication skills, including active listening and the ability to capture and deliver key takeaways from engagements in writing. Good at communicating concepts and ideas, and keen to defend the validity and tailor messages to different audiences to engage and influence
• Ability to perform under pressure and to manage competing priorities under tight deadlines