Amazon Quality Specialist & Business Intelligence - 

Saudi Arabia, Riyadh Region, As Sayh 

297042107

You will play a critical role in improving customer satisfaction metrics, bringing buying efficiency for Fresh produce, and reducing damage / expiry due to bad produce quality. This will require collaboration with various internal teams, including instock managers, vendor managers, store operation managers and fulfillment partners. The ideal candidate will have strong interpersonal and execution skills to handle daily operations and continuously drive process improvements and automation.
Key job responsibilities
• Review the quality of Meat, Seafood, Fruits, Vegetables, Eggs, and other perishable items during the inbound at Amazon stores, hubs and vendors sites
• Reject the damaged/defective items back to the vendor
• Make a note of the items rejected during the inbound (by item/by vendor, quantity)
• Audit the quality during picking & packing process performed by the LPC associates
• Monitor the Packaging standards during packing process
• Perform daily audit of Bins and share weekly/daily report with the stakeholders
• Train the store and hub associates on quality, SOPs and packaging.
• The role might require work over weekend but not exceeding 40 hours work weekDesired Traits:
• Eye for details and operational excellence.
• Strong interpersonal skills, with a focus on building collaborative relationships.
• Detail-oriented with excellent accuracy in data handling and reporting.
• Problem-solving mindset, with the ability to identify and implement process improvements.
• Willingness to take the initiative, handle additional responsibilities, and travel as needed.
• Ability to remain calm under pressure and communicate clearly with internal and external stakeholders.

Bachelor's degree
• Strong written and verbal communication skills.
• HACCP, PIC 3 (Person In Charge) - certified by SFDA / Highfield Food safety level 4, ISO 22000, GMP
• Knowledge of fruits and Vegetable Quality specifications, familiarity with Riyadh F&V Market - Al Kharj / Taif / Tabuk fresh produce farms
• Proficiency in Microsoft Office Suite, particularly Excel.

• Ability to multitask effectively in a fast-paced environment and meet Amazon's high-quality standards.
• Experience communicating to senior management and customers verbally and in writing
• Knowledge of Arabic language is preferred