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Microsoft Critical Environment Operations Manager 
India, Telangana, Hyderabad 
294073777

13.08.2024
Qualifications

Required Qualifications:

  • 7+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure).

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

  • 5+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) AND 5+ years experience working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) AND Experience managing budget $500k+
  • Bachelor's Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field.
  • 3+ years experience in leading a diverse, technical team.
  • Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCP.
  • Bachelor’s Degree or Technical College certification in mechanical or electrical engineering and/or services
  • Experience working on large scale CE projects
  • Experience with the operation of IT infrastructure (Servers, SANs, Networking, etc.)
Responsibilities

Responsibilities:

  • Empower a culture of safety, security, and compliance in all aspects of our Datacenter operations
  • Lead a team of Mechanical, Electrical and Control System professionals supporting Microsoft's online services
  • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our Datacenters
  • Maximize Critical Environment (CE) availability to ensure optimal operational efficiency
  • Reduce high-impact and human-error Critical Environment (CE) incidents year over year
  • Deliver on cost/energy efficiency initiatives
  • Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring
  • Establish and enhance strong working relationships and engagement with our Engineering Groups (EGs), and business partners
  • Work with regional and global peers to share and build best practices across the entire datacenter portfolio