Bachelor's degree in Computer Science or IT-related field, or equivalent practical experience.
3 years of experience with systems automation, and with systems design and implementation.
3 years of experience with technical infrastructure (e.g., deployment, maintenance, troubleshooting).
Experience with shell scripting and automation.
Preferred qualifications:
3 years of experience working with vendors or customers.
Understanding of complex IT infrastructure and security standards and ability to troubleshoot issues.
Understanding in three or more of the following skill-sets within IT Operations: Operating Systems, Networking, Scripting and Automation, and Coding.
Excellent customer service, documentation, prioritization, multitasking, communication, and leadership skills.
Systematic problem solving approach, coupled with sense of ownership and drive with the ability to adjust quickly to changing priorities and make progress in areas where a high ambiguity and uncertainty exist.