MSD Associate Regional Operations Support Lead aROSL 

Mexico, Mexico City 

293697248

Job Description

This role supports the ROSL and the Region Head in resource and performance management of the region. Among key responsibilities are:

• PROCESS & PERFORMANCE METRICS Supports tracking process and performance metrics. Liaises with ROSL and HQ for global tools and reports, runs and develops reports for key stakeholders, ensures regional data is available and accurate in different systems and tools. Special support for metrics including compliance metrics in different processes and systems supporting the region performance excellence. Works with country roles to evaluate and improve regional processes, KPIs and metrics

• VENDOR OVERSIGHT Supports vendor oversight at regional level. Coordinates and escalates issues with Global vendors to PSRM in HQ as needed to ensure our regional needs are met.

• REGIONAL HEADCOUNT MANAGEMENT AND TRACKING Coordinates and tracks headcount needs and distribution across region under the supervision of the ROSL and Region head and supports associated financial forecast.

• REGIONAL PROJECT MANAGEMENT Supports ROSL in leading, organizing, and implementing key regional projects or activities as designated or identified from ROSL, RRD, regional leadership team, or self-identified problem remediation projects.

• REGIONAL STRATEGY Supports ROSL, RRD and Regional Leadership Team in management of strategies necessary for overall efficient operation of Region workforce and clinical research infrastructure. Liaises with other global ROSL colleagues to assure process alignment when required.

• COLLABORATION Proactively collaborates with the regional LT, Monitoring Excellence, Regions operational excellence in different matters. Collaborate and exchange with the other regions counterpart ensuring standard approaches

Current Contingent Workers apply

US and Puerto Rico Residents Only:

if you need an accommodation during the application or hiring process.

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

San Francisco Residents Only:We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only:We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

No Travel Required

Not ApplicableNot Indicated

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