The Global Technology (GT) group is a team of innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You’ll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.
Essential Duties:
- Coaching and delivering products that enable the organization.
- Increase program wide alignment using Scrum and other agile frameworks.
- Help the team identify impediments and suggest ways to remove dependencies.
- Foster strategic relationships within the team, program and wider in the GT organization.
- Facilitating, evaluating and guiding Scrum team and multi team events.
- Mentor the team on agile values, principles, and practices.
- Help guide the team on how to use Agile to delight customers.
- Guiding the team on how to become self-organized.
- Support the team in their continuous improvement journey.
- Partner with the business agility coaching team assess the agile fluency, health and maturity of the team and coach to higher levels, at a pace that is sustainable.
- Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
- Facilitating getting the work done without coercion, assigning, or dictating the work.
- Facilitating discussion, decision making, and conflict resolution.
- Assisting with internal and external communication, improving transparency, and radiating information.
- Providing all support to the team using a servant leadership style whenever possible and leading by example.
- Track and socialize metrics that help the team learn and grow through continuous improvement.
- Help identify educational opportunities for the team and their stakeholders and partner with the business agility coaching team to offer that training.
- Connect with other Agile and training orgs within the firm to share ideas and collaborate where possible.
Required Skills/Experience:
- Experience as an Agility Lead / Scrum Master for at least three years that was diligently applying agile principles, practices, and theory.
- Scrum Alliance CSM certification or Scrum.org PSM I or SAFe SSM.
- Understanding of major agile frameworks (Scrum, Kanban, SAFe, LeSS, or Scrum @ Scale) and 3 or more years’ experience in at least 1 framework.
- Good skills and knowledge of Lean, servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
- Knowledge of various well-documented patterns and techniques (example: Scrum, Kanban, XP, story mapping, example mapping, transformation plans, operating models, scaled agile frameworks).
Preferred Skills/Experience (Any of these is a plus):
- Experience in playing the Agile Guide, Scrum Master or RTE role in a SAFe program.
- SAFe SA, SSM, LeSS practitioner, or other Scaling certificate/experience.
- Scrum Alliance ACSM or CSP-SM or Scrum.org PSM II or PSM III.
- Product Owner Certification such as CSPO, SAFe PO/PM or PSPO.
- Awareness or experience with widely successful Agile techniques: User Stories, BDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games, Mobbing, etc.
- Applicable knowledge of the technologies used by the team.
- Excellent communication and mentoring skills.