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Jacobs New England Transportation - Client Account Manager CAM 
United States, Massachusetts, Boston 
291366628

17.08.2024
Your impact

In this role, you will lead select transportation client accounts for municipal and state governments (MBTA, MassDOT, MassPort and others) in New England. You’ll lead capture teams influencing their sales process discipline, and develop and deliver win strategies, proposals, interviews, and presentations. You will collaborate and lead our delivery teams to sustain existing workload and to lead strategy development of transformational work such as design for design build, planning, program management and traditional design contracts. This position will be based out of any Jacobs’ Boston office.

During your time with us you will:

Serve as the point of contact for client service activities and develop strategies to grow the transportation practice for various clients in Ne England

Facilitate deep, personal, valuable client relationships between Jacob’s personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad-based relationships between our firm and the clients

Identify higher levels of client engagement for executive sponsors

Coordinate and facilitate the Sales process, including Go/No Go decisions, and help develop required sales costs aligned with opportunity potential and return on investment objectives

Here's what you'll need

Bachelor’s degree in engineering, planning or engineering related to transportation, or equivalent related work experience in lieu of a degree

Substantial experience in engineering and/or related disciplines associated with the transportation market sector.

High level existing contacts and strong relationships with transportation clients, and a successful track record of winning work with these clients.

Sales knowledge on how to identify contracts well in advance, respond to RFPs/solicitations, interview and win new work

Should demonstrate ability to be a leader in the New England transportation market

• Develop opportunity win plans by engaging with project teams to identify the right approach and team structure.

• Craft winning proposals and presentations working closely with Operations and Sales Operations.

• Work closely with Operations as the project is delivered; provides meaningful feedback on how the team is doing in delivering client expectations

• Track and shares client relationship developments through call reports and sales database entries, and actively manages the sales pipeline in the Jacobs Client Success Platform (CSP)

• Coordinate and facilitate Go/No Go decisions, and develop required sales costs aligned with the opportunity potential and return on investment objectives

• Advance diversity and inclusion across client account teams

• Attract key staff to continue building our resources

Ideally, You’ll Also Have:

Proven record of developing relationships with key clients at all levels (from executives to key management levels)

Ability to lead through influence

High level of emotional intelligence

Innovative and solutions-oriented thinker

Client political savviness

Technical background/experience in delivering or managing large transportation projects or programs is considered a positive and adds credibility in consulting, engineering, construction industry service offerings and delivery.