Uber Senior Partner Success Manager Delivery Integrations 

United States, West Virginia 

284916050

What You'll Do:

• Manage a portfolio of high-priority integration partners, ensuring their success on Uber Eats’ platform.
• Drive KPIs related to partner performance, such as onboarding speed and reliability.
• Lead quarterly business reviews with partners, identifying key areas for improvement, ensuring alignment on business goals, and driving mutual growth opportunities.
• Collaborate closely with internal stakeholders, including the Product, Operations, and Engineering teams, to resolve partner challenges and implement new initiatives.
• Drive the adoption of new API endpoints, features, and products by presenting a compelling business case based on a deep understanding of the partners’ needs and our capabilities
• Act as the point of escalation for partner-related concerns, ensuring swift resolution and clear communication across all levels of the organization.
• Monitor partner feedback, industry trends, and emerging technologies to proactively recommend improvements to Uber Eats’ integrations and partner offerings

Basic Qualifications:

• 4+ years' experience in business operations, customer success, partner management or technology
• Proven ability to manage complex B2B partnerships
• Strong communication and relationship-building skills, with the ability to collaborate effectively with both technical and business stakeholders
• Data-driven mindset with experience in tracking and achieving operational performance metrics

Preferred Qualifications:

• 6+ years' experience in business operations, customer success, partner management or technology
• Experience working within a Solutions Engineer focused role
• Experience working with APIs and integration partnerships.
• Familiarity with the food delivery, marketplace or restaurant technology space

For New York, NY-based roles: The base salary range for this role is USD$124,000 per year - USD$137,500 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .