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Boston Scientific Program Management Specialist PMO APAC 
Malaysia, Penang 
284537622

28.06.2024

Purpose Statement

As a Program Management Specialist, you will play a pivotal role in overseeing and driving simple to medium end-to-end programs for Boston Scientific Asia Pacific. This multifaceted position requires a strategic thinker with excellent organizational, planning, influencing, and communication skills. The primary focus of this role is to ensure the successful execution of programs from initiation to completion, with a specific emphasis on change management to facilitate organizational adaptation.

Key Responsibilities

Project management:

  • Work closely with stakeholders to develop sound businesses case for decision including project objectives, deliverables, and success criteria
  • Develop comprehensive project plans, including scope, timelines, stakeholder analysis, communication, and resource requirements
  • Lead the planning, execution, and closure of end-to-end programs, driving to meet timelines and overall program objectives
  • Define training and performance support schedule and manage the design and delivery of training programs by project subject matter experts / process specialists
  • Evaluate and ensure user readiness, track, and report issues, define, and measure success metrics and monitor change progress
  • Identifying and mitigating potential risks, maintaining a risk and issues register and implement corrective actions as needed
  • Monitor program progress through to stakeholder adoption, business handover and project closure

Stakeholder Management:

  • Define overall stakeholder engagement and communication plans, including the design, development, and key communication materials
  • Act as the primary point of contact for stakeholders, providing regular updates on status, risks, and issues
  • Foster effective communication and collaboration among project team members and stakeholders
  • Engage stakeholders at all levels to create awareness, build commitment, ensuring clear communication and understanding of program goals and drive a positive attitude toward change
  • Collaborate with country/function teams, and other relevant stakeholders to ensure effective change communication and training programs
  • Cultivate strong relationships with key stakeholders, both internal and external, to ensure alignment and support for project objectives

Resource Management:

  • Ensure that project team members, change champions and change ambassadors have the necessary tools, training, and support to perform their roles effectively

Budget Management:

  • Support project budgets, ensuring that projects are delivered within financial constraints
  • Track project expenses and report on budgetary status regularly

Quality Assurance:

  • Adhere to the BSC project management standards, using established methodologies and tools to define the business case, objectives, scope, roles & responsibilities
  • Participate in regular reviews to ensure compliance with established standards

Continuous Improvement:

  • Identify opportunities for process improvement within the PMO and the broader organization
  • Support and contribute to Value Improvement Programs (VIPs) in the PMO and the broader organization

Reporting and Documentation:

  • Prepare regular status reports for key stakeholders and Portfolio managers, providing insights into program performance and highlighting achievements, risks, and challenges
  • Maintain comprehensive documentation of program plans, processes, and outcomes

Key Qualifications

  • Bachelor’s degree in Business, Finance, Project Management, Change Management
  • At least 1 year of relevant experiences (at the workplace or at university) and proven results in project and change management with a focus on end-to-end delivery
  • A willingness to work flexibly across different time zones
  • Occasional travel to BSC sites in another APAC country may be required
  • Sound application skills (PPT, Excel, Word, Project)
  • Excellent communication skills and fluency in both verbal and written English at all levels