Purpose Statement
As a Program Management Specialist, you will play a pivotal role in overseeing and driving simple to medium end-to-end programs for Boston Scientific Asia Pacific. This multifaceted position requires a strategic thinker with excellent organizational, planning, influencing, and communication skills. The primary focus of this role is to ensure the successful execution of programs from initiation to completion, with a specific emphasis on change management to facilitate organizational adaptation.
Key Responsibilities
Project management:
- Work closely with stakeholders to develop sound businesses case for decision including project objectives, deliverables, and success criteria
- Develop comprehensive project plans, including scope, timelines, stakeholder analysis, communication, and resource requirements
- Lead the planning, execution, and closure of end-to-end programs, driving to meet timelines and overall program objectives
- Define training and performance support schedule and manage the design and delivery of training programs by project subject matter experts / process specialists
- Evaluate and ensure user readiness, track, and report issues, define, and measure success metrics and monitor change progress
- Identifying and mitigating potential risks, maintaining a risk and issues register and implement corrective actions as needed
- Monitor program progress through to stakeholder adoption, business handover and project closure
Stakeholder Management:
- Define overall stakeholder engagement and communication plans, including the design, development, and key communication materials
- Act as the primary point of contact for stakeholders, providing regular updates on status, risks, and issues
- Foster effective communication and collaboration among project team members and stakeholders
- Engage stakeholders at all levels to create awareness, build commitment, ensuring clear communication and understanding of program goals and drive a positive attitude toward change
- Collaborate with country/function teams, and other relevant stakeholders to ensure effective change communication and training programs
- Cultivate strong relationships with key stakeholders, both internal and external, to ensure alignment and support for project objectives
Resource Management:
- Ensure that project team members, change champions and change ambassadors have the necessary tools, training, and support to perform their roles effectively
Budget Management:
- Support project budgets, ensuring that projects are delivered within financial constraints
- Track project expenses and report on budgetary status regularly
Quality Assurance:
- Adhere to the BSC project management standards, using established methodologies and tools to define the business case, objectives, scope, roles & responsibilities
- Participate in regular reviews to ensure compliance with established standards
Continuous Improvement:
- Identify opportunities for process improvement within the PMO and the broader organization
- Support and contribute to Value Improvement Programs (VIPs) in the PMO and the broader organization
Reporting and Documentation:
- Prepare regular status reports for key stakeholders and Portfolio managers, providing insights into program performance and highlighting achievements, risks, and challenges
- Maintain comprehensive documentation of program plans, processes, and outcomes
Key Qualifications
- Bachelor’s degree in Business, Finance, Project Management, Change Management
- At least 1 year of relevant experiences (at the workplace or at university) and proven results in project and change management with a focus on end-to-end delivery
- A willingness to work flexibly across different time zones
- Occasional travel to BSC sites in another APAC country may be required
- Sound application skills (PPT, Excel, Word, Project)
- Excellent communication skills and fluency in both verbal and written English at all levels