EY Associate/Senior Associate Business Analyst Consulting 

Singapore, Singapore 

283114407

Key Responsibilities:

• Collaborate with cross-functional teams to gather and define business requirements
• Analyze and optimize CRM systems to enhance customer experience
• Develop and implement data-driven strategies to improve customer engagement
• Provide actionable insights through detailed reports and dashboards
  Document business processes, system configurations, and user guides.
• Conduct business process reviews to identify areas for improvement

To qualify for the role, you will need:

• Bachelor's degree in Information Technology, Business Administration, or a related field.
• Minimum of 2 years of experience as Business Analyst roles
• Strong understanding of CRM processes and platforms
• Excellent analytical and problem-solving skills, with the ability to understand complex business processes and technical environments.
• Strong communication and interpersonal skills, with the ability to interact with stakeholders at all levels.
• A passion for continuous improvement and innovation

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Company description

All in to shape the future with confidence.