Honeywell Lead Field Service Technician 

United Kingdom, England, London 

281682937

Job Duties:

• Technical and Job-Related Responsibilities
  • Verify system functional performance to ensure proper operations according to contract requirements including testing, calibrating verify system and peripheral device operations as per preventative maintenance schedule.
  • Complete documentation of all work done, including all readings, offsets, etc.
  • Perform system backups, install appropriate updates and patches
  • Maintain customer system documentation with any configuration or model changes.
  • Respond to emergency service calls as required
  • Keep abreast of changes and new developments in product and preventive maintenance techniques
  • Availability for and performance of duties outside of normal working hours as required
• Customer Management
  • Promote, build and maintain good customer relations
  • Keep Supervisor informed of customer requirements, systems status, and actual, potential or perceived customer problems
  • Demonstrate system and provide training to customers as required
  • Be aware of service contract scope of service, equipment coverages, and requirements
• Health and Safety
  • Carry out site hazard and risk assessments for Honeywell tasks, including proper use of safety personal protective equipment
• Administrative Responsibilities
  • Be responsible for Honeywell’s assets such as tools, software, and site database
  • Keep documentation and paperwork up-to-date
  • Real time job reporting

YOU MUST HAVE

• 3+ years of field experience in HVAC or security experience, automation controls, life safety, and security systems
• Post-secondary education in electronics or technical field.
• Immunization (including COVID-19 vaccination) as required by the customer and in accordance with the Public Health Act
• Valid G Driver License

WE VALUE

• Previous customer service experience
• IT experience (networking)
• Good written and oral communication
• Ability to follow instructions and identify mistakes
• Bachelor’s degree or technical/professional certificate
• Good presentation skills

• JOB ID: HRD254487
• Category: Customer Experience
• Location: 69 Wellington Street,London,Ontario,N6B 2K4,Canada
• Nonexempt