HP End User Account Manager - Personal Systems 

Saudi Arabia, Riyadh Region, Riyadh 

281593008

Responsibilities:

• Client Relationship Management:

  • Cultivate and maintain relationships with existing clients/accounts.

  • Serve as the primary point of contact for client inquiries, concerns, and requests.

  • Understand client needs, objectives, and challenges to offer tailored solutions.

  • Ensure high levels of customer satisfaction by providing excellent service and support.

• Sales and Revenue Generation:

  • Develop and execute sales strategies to achieve revenue targets and sales goals.

  • Identify and pursue new sales opportunities within existing accounts.

  • Negotiate contracts, pricing, and terms with clients to maximize sales and profitability.

  • Collaborate with the sales team to create proposals and presentations for clients.

• Account Planning and Management:

  • Create account plans outlining strategies for account growth and retention.

  • Analyze account performance, sales metrics, and market trends.

  • Forecast sales, track progress, and report on key performance indicators (KPIs).

• Cross-Functional Collaboration:

  • Work closely with internal teams such as marketing, product development, and support to address client needs effectively.

  • Communicate client feedback and market insights to relevant teams for product/service enhancement.

• Market and Competitor Analysis:

  • Conduct market research to identify trends, competitors, and opportunities.

  • Stay updated with industry developments and incorporate relevant insights into account management strategies.