Dell Senior Analyst Services Project-Program Management Saudi National 

Saudi Arabia, Riyadh Region 

281567377

Senior Analyst, Services Project/Program Management (Saudi National)

As a Senior Analyst, Services Project/Program Management, you will be responsible for delivery of the standard project plan with minimal direction and coordination of standard project plans for projects with lower complexity and risk. You will work with external clients/customers from project initiation through delivery and ensure customer happiness to achieve Total Customer Experience (TCE).

• Prepare, maintain and submit activity progress reports and time recording/management reports to customers, management and sales in accordance with published procedures
• Provide input for revenue forecast
• Make management aware of potential issues or customer escalations and provide updates on performance
• Optimally coordinate cross functional project teams
• Be the point of contact during the project for all aspects of the engagement• 1 to 3 years of related experience
• Strong technical aptitude and customer service skills
• Ability to stay ahead of industry trends and new technologies
• Organizational and prioritization skills
• Bachelor's degree (technical degree is a plus)