NICE Sales Operations Analyst 

Philippines, Manila 

280859904

How will you make an impact?

• Providing ad-hoc analytical and operational support as the sales operations require.
• Determine data quality and accuracy by reviewing closed deals and pipelines.
• Prepare and resolve quote-related queries to streamline sales processes.
• Enhance collaboration with Sales to identify and execute improvement opportunities, aiming to reduce errors and enhance data quality.
• Provide ad-hoc analytical and operational support, including data management, reconciliation, cleansing, and analysis.
• Administer workflow management and administration primarily in Salesforce, ensuring smooth operations.
• Produce regular and ad-hoc reports and dashboards using Salesforce, Tableau, Power BI, Excel, or Google Sheets.
• Participate in strategic and tactical projects to support overall business objectives.

Have you got what it takes?

• Bachelor's degree with 3-5 years of experience in data analysis and written reporting.
• Excellent problem-solving skills and the ability to efficiently manage and prioritize multiple tasks.
• Proficiency in Microsoft Office Suite with advanced Excel skills. Experience with Salesforce report building and administration preferred.
• Strong interpersonal skills for clear communication across all levels and excellent organizational skills.

You will have an advantage if you also have:

• Prior experience with Salesforce.com administration, service operations, SaaS businesses, and B2B sales is a plus.

This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.​

Individual Contributor