GE HealthCare Operations Support Specialist - Long Island / Site position/ non-remote 

Japan, Bunkyō 

280735500

On Site position/ non-remote

Calibration management to meet 100% compliance Lifecycle management of test equipment (EOL, new requirements, service delivery needs)

Manage the Calibration Vendor activities such as calibration, tagging, initial release, repairs, and continuous improvement.

Monitor the vendor to assure service delivery and metrics per contract within financial guidelines of contract.

Drive the Supplier Quality Engineers to address vendor issues.

Minimize Material spent through monthly analysis, corrections, employee training and awareness, identifying and implement productivity opportunities.

Regularly report metrics back to internal customer groups.

Leads and is responsible for Tool & Test Equipment allocation, purchase and repair processes, budgets and compliance.

Oversee GENPACT team supporting the test equipment activities. Manage relationships between GENPACT Process Leaders (PLs), Site Leader (SL), and GE Healthcare (GEHC) Field Service Organization.

Leadership of Service Delivery Processes, metrics, compliance, and improvement for the calibration program.

Lead DCS Test equipment process improvement initiatives, leverage Local Customer Team (LCT) synergies and drive national operational initiatives.

Provide communications and lead actions to meet or exceed DCS Service Delivery goals including but not limited to: Tools & Test Equipment, Purchasing,and Monthly Zone scorecards/metrics.

Drive constant quality improvement using Lean for tools and processes.

Key liaison for Zones to lead resolution and engaging necessary resources needed to proactively resolve Service Calibration Issues.

BS or BA degree and demonstrated process management experience...

Or an AA degree and 2 years experience in process management...

Or 4 years process management experience. Prior experience with Calibration standards and test equipment requirements