Microsoft Unified Support Digital Solution Specialist 

Taiwan, Taoyuan City 

280471357

In Digitalaround the world, you will support a dedicated set of customers in

a new salesmodern technology, big

As a member of theThe Unified Digitaland works on building upsell and cross sell engines together with the Digital Sales units.

Required/Minimum Qualifications

• Proven technology-related sales or account management experience

Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND technology-related sales or account management experience.

• Germanisrequired

or Preferred Qualifications

• technology-related sales or account management experience

Bachelor's Degree in Information Technology, or related field AND technology-related sales or account management experience

(i.e., MBA), Information Technology, or related field AND technology-related sales or account management experience.

• solution or services sales experience.

• Solution sales or consulting services sales experience

Sales Execution

• Engages in conversations with customers to introduce how Unified could enable digital transformation areas that is aligned with the customer's industry in collaboration with the Account Teams and Services. Shares learning on digital transformation through seminars, workshops, webinars, and direct engagement.

• determinethe quality of the opportunity and whether toproceed

• Unified opportunities to drive consumption and grow business with existing customers byinitiating

• customer business needs and technical readiness. Collaborates with internal teams, and services to propose prioritized solutions that align with customers' needs. Leverages the value propositions to communicate business impact of proposed solutions. Listens to customers to understand business outcomes.

• Develops an understanding of external stakeholders' mapping, including who the decision makers and influencers are. Participates with account teams (e.g., Account Executives) in communication with business or subject matter decision makers at the customer's business.

• Implements strategies to help accelerate the closing of deals in collaboration with other team members. Implements close plans (e.g., how to map timeline, engage the customer, get customer buy-in and commitment) to de-risk and drive predictable deal closure.

Sales Excellence

• optimize

• Reviews feedback report andcoachesothers on ensuring customer satisfaction and decreasing dissatisfaction byestablishingrecovery action plans to improve clients' overall experience. Manages and/or orchestrates sales and delivery success through the account team and Customer Success team.

• Engages with internal and external stakeholders on business planning, Rhythm of Business (ROB) meetings to review and plan for accounts in the assigned territory.

• identifyindustry trends) to pursue high-potential customers and develop a target list of potential business.

• Manages the end-to-end business of the assigned territory. Conducts forecasting for accounts and develops a portfolio and territory plan to drive intentional selling aligned with strategic priorities.

• Completes required training and obtains relevant product and role certifications aligned to the role and workload/industry.