JPMorgan Business Analysis Associate 

India, Maharashtra, Mumbai 

280290562

As a Business Analyst within our digital transformation team, you'll gather and analyze requirements to create a digital-first experience that enhances and automates KYC onboarding and renewal processes. You'll develop and maintain strategic program deliverables, ensuring they meet business requirements. You will be a proactive, team-oriented team member with strong technical, analytical, and problem-solving skills, who excels in ambiguous environments.

Job responsibilities:

• Manage requirements elaboration milestones for implementing and adoption of new KYC Standards.
• Collaborate with cross-functional teams (e.g., Operations, Compliance, Controls, Engineering), ensuring alignment on process designs
• Understand client and stakeholder needs deeply, translating them into clear, actionable business requirements.
• Ensure timely completion of requirements and maintain a robust JIRA backlog.
• Translate business requirements and develop solutions that inform test plans using appropriate processes and technology.
• Manage new functionality implementation through training and demos.
• Drive continuous improvement using analytics and stakeholder feedback to enhance customer onboarding experiences.
• Communicate effectively with stakeholders on feature status, risks, and dependencies, ensuring alignment with strategic objectives.

Required qualifications, capabilities and skills:

• 6+ years in business analysis or project management in banking/finance.
• Familiarity with software development methodologies, especially Agile
• Understanding of programming skills like MFEs, APIs, JSON, Micro services, Kafka, Postman, etc. Knowledge of UX design and modeling.
• Advanced knowledge of Microsoft Office (Excel, Word, Visio, PowerPoint, Lucid).
• Experience with global projects and facilitation of workshops.
• Strong analytical and critical thinking skills with a passion for creative problem-solving.
• Ability to influence and build consensus among diverse stakeholders without positional authority.
• Proactive, adaptable and entrepreneurial mindset. with Excellent communication and presentation skills.
• Ability to balance strategic objectives with tactical choices for sustained progress. Open to sharing ideas and knowledge, with a collaborative team spirit.
• Ability to shift from high-level strategy to detailed execution. Effective multitasking and adaptability to changing priorities and timelines

Preferred qualifications, capabilities and skills:

• Subject matter expertise in KYC, AML, and Client Reference Data is a plus.